How to Maximize Settlement Results

With courts still closed, many cases are headed to mediation that may have otherwise gone to trial. This means that your client’s future depends on how well you do at mediation. To maximize your outcome, you need to put effort into preparing for mediation just as you would for trial. What do I mean by that?

Mediation is a back and forth argument over what your case is worth. “Worth” is determined in part by the potential outcome if you did hold out and wait for a trial (among other things such as your client’s need to settle or willingness to go to trial). To convince opposing counsel (and their clients) that you will prevail at trial, you need more than a simple self-serving statement that your case is strong and that you are likely to win. You need evidence of your claims, just as jurors would want evidence of what you claim in trial. That means asking “jurors” about their views on the case and presenting that evidence to opposing counsel at mediation.

In non-pandemic times, we would run some toned-down focus groups for the purposes of mediation. In current times, we do the same, but move them online. While there are some drawbacks to online research, those issues are very minimal when you are looking to do something that is on a smaller scale than a full blown mock trial. For example, we can recruit 20-100 individuals to review written statements about the case and answer online questionnaires about their opinions. This information can be given to opposing counsel to show that jurors are likely to find in your favor and that the range of damages are closer to your figures. We could also conduct a mini focus group online where jurors view video footage and evidence and are given the chance to give independent feedback along with a short group deliberation. If the information you learn is not favorable, you never have to mention it but it will still guide you in whether you have to settle and for what amount. If the information is favorable, you can present it during mediation. These online projects can be extremely affordable and tailored to your budget.

With so many cases settling in this climate, you need to maximize the opportunity for yourself and your clients.

Leave a comment

Filed under Uncategorized

Change with the Times

focus group

Times are changing (hourly, it seems), and we are changing with it. We have moved our focus groups to an online platform until this passes. Clients still need our help and trials will move forward in a matter of a few months. Take this delay in schedule to strengthen your case. Do the things you didn’t have time to do before. Your clients depend on you, probably more now than before, so waiting this out is not an option.

I have been working with online platform options for focus groups. These platforms allow jurors to partake in research from their own homes through a webcam. They can see one another and interact. We can show them videos, exhibits, and data. Attorneys can get real time results of questionnaire data. I can moderate groups the same as if we were in person. The rates for the online platform are extremely reasonable (often cheaper than in person) and includes a copy of the video footage, notes, and questionnaire data.

These online focus groups are also useful for testing a case before intake. We can test small, focused issues to find out if a case is worth taking on or if you should pass on it.

We can test exhibits or client deposition video by showing them to jurors and asking for their individual feedback. This requires even less equipment and can be very streamlined.

Other services of ours were remote to begin with and we will continue to offer those services. These include:

  • Case Analysis
  • Opening Statement Edits
  • Voir Dire prep
  • Witness prep (this can be done in person or over zoom. In person, it is easy to keep a 6 foot distance and sanitize everything so we will adhere to you and your client’s preferences on this)

Please contact us for specific quotes and questions. Stay healthy and let’s make it through this together.  jessica@trialdynamics.net

 

Leave a comment

Filed under Uncategorized

COVID-19 Focus Group Options

As Coronavirus and fear spread, and as authorities make decisions about travel and quarantine, we at Trial Dynamics are thinking ahead. At the moment, we are still conducting in-person mock trials and travelling nationally to do so. We are offering some extra precautions to make jurors comfortable, such as having an extra person on hand to consistently wipe down surfaces and door handles. We will serve only food that is boxed and nothing will be communal, including coffees and waters. We will also ensure that recruits are not sick and that they don’t have any family members actively sick. We will check that recruits have not traveled outside of the US within the last few weeks. However, if travel bans are implemented for national travel and participants become too afraid to show up in person, we have backup options.

We are working with online platforms to create a virtual focus group option. Most likely, this would allow participants to partake in the focus group/mock trial from their homes using a webcam. They can still hear the case and respond to questionnaires as well as deliberate. While there is a drawback to having a webcam instead of being in a room with other jurors, this may become a necessary step during this time and we are confident that we can get good, accurate, useful feedback. If you are interested in running a focus group or mock trial but are hesitant of losing money on expenses if this virus continues to impact business and travel, let us handle your case online. More details of how this will work coming in a few days.

Leave a comment

Filed under Focus Groups, Online Research, Uncategorized

INTRODUCING: TRIAL DYNAMICS!

We have re-branded and are excited to announce Trial Dynamics, a full-service, national trial consulting firm. For current clients, DON’T WORRY! Nothing is changing that will impact you or our service to you. The Hoffman Brylo Consulting name was created when the firm was first founded. We were small and local and people knew me, the owner, from my maiden name, Jessica Hoffman. Through the years, we have grown and there is no longer a need for the Hoffman name as I am well known as Jessica Brylo. We now have a larger national presence and the growth seemed to require a more adequate name.

Please do TWO things:

  1. Update your contact information for us as the email will slowly switch over to Jessica@TrialDynamics.net
  2. Check out our new website! (And as with anything new, there are bound to be kinks, so please bring those to our attention so we can iron them out): www.trialdynamics.net

We look forward to continuing to serve you.

Leave a comment

Filed under Uncategorized

What Does Trial Consulting have to do with Family Law?!

What does Trial Consulting have to do with Family law/Divorce/Child Custody matters? A whole heck of a lot! In the consulting field, we prepare expert witnesses and clients for testimony often. It’s a known fact that the way your client presents at depositions or trial can easily make or break the case. Why would this be ANY different in family law disputes where the stakes are, arguably, higher than in other civil cases? What if I could perform short-term miracles on clients in a divorce? What if your client could come across as genuine and likable without the anger and feeling of betrayal? What if I could shift their thinking to realize that the way they are viewing their circumstances are not in line with a mentality needed to “win” their case (money, rights to the kids)? And yes, I do this work in general civil cases as well and it is highly effective. Please contact me to discuss this further.

Leave a comment

Filed under Uncategorized

Juror Reconnaissance

Have you ever had a trial where you found out after the verdict that one juror had something in their background that biased them against you and may have lost you the case? Most likely, it’s happened many more times than you realize as it’s rare to talk to jurors in depth after a trial or to find out things jurors may be hiding. Doing some deep digging on jurors BEFORE trial is a necessity in today’s litigation world where jurors sometimes have agendas and lie in court. In fact, it almost constitutes malpractice NOT to do some background searching on jurors if you have their names in advance. While many attorneys will try to Facebook search jurors pre-trial, Facebook is simply not enough. There are numerous social media pages that need to be searched and cross-referenced. Photos need to be searched for facial recognition to find other sites where the potential juror may have posted. Background searches can reveal past criminal activity, sometimes in an area related to the trial itself. These are things you should not overlook as it can easily cost you the trial and you would never know. At Hoffman Brylo Consulting, we now offer juror reconnaissance as a service. And for existing customers doing other work with us, we discount the work. Contact us to find out more: trialstrategist@gmail.com

Leave a comment

Filed under Uncategorized

Introducing Concierge Consulting!

In an effort to allow access to my consulting help for cases where there would otherwise not be the budget, I am rolling out “Concierge Consulting” as a service. Similar to concierge medicine, you would pay me a set amount per month to have unlimited access to me and the services you personally find most valuable, along with lower hourly rates on additional services you may need on a less frequent basis. The amounts could be billed toward clients when there are specific cases that time is being devoted to, allowing you to recoup most, if not all, of the monthly fees. Fees range from a few hundred dollars a month to a few thousand dollars a month depending on what services you in particular want included. I will customize a plan that works for both of us and which will allow us to get help to every single one of your cases. After we work together, my clients almost always tell me that they didn’t know what they didn’t know, they wish we had started working together sooner, and they wish they could use me on more cases. I have thought long and hard about how I can direct my services to more cases and this will accomplish just that. If this seems to be of any interest to you, please reach out so we can talk further.

trialstrategist@gmail.com

303-653-2233

Leave a comment

Filed under Uncategorized

Critique of an Opening Statement Article

I came across this article on Establishing Credibility in Plaintiff’s Opening and, with no disrespect meant toward the author, I was shocked at the amount of misinformation. She starts by saying that the goal of opening is to establish credibility with the jury. That is a statement with which I certainly agree. However, the author’s method of doing so, in my opinion, is extremely ineffective.

The suggested opening begins:

“May it please the court, counsel, and may it please you, ladies and gentlemen of the jury:

As you know, if you haven’t forgotten since last Friday morning, and to repeat, my name is Judith—Judy they usually call me—Cartwright, and I represent, together with Mr. Michael Mills, Norman Ames, the plaintiff in this case….”

This is useless information to jurors at this point. They’ve already been introduced to you and they care about why they are there (or at the very least it’s your job to make them care about why they are there) and not about who you are. You lose their interest in starting this way and you’ve said nothing useful.

Next, the author suggests stating that “with reference to everything that I tell you, that we will have substantial evidence for each issue or each point that I mention to you.” Now you have changed your own burden from preponderance (slightly more than 50/50) to beyond a reasonable doubt. Jurors already are programmed to evaluate evidence based on a much higher standard than you’re legally bound to. Your job is to constantly remind them that your legal burden is only to prove “more likely than not.” There is a way to do this while still ensuring jurors that you plan to make a stronger case than slightly more likely right than wrong. This is an art. I rarely see it done correctly and the author’s suggestion is a step in the opposite direction.

Finally, she suggests a full paragraph explaining who else will be trying the case and how much experience they have in the case. Jurors could not care less. This does nothing to advance your case. This author’s goal is admirable and, I believe, correct: Establish credibility with the jury as soon as possible. However, the effective ways of doing so are opposite of what this article suggests.

If you need help editing your opening statement, contact me directly at trialstrategist@gmail.com

 

Leave a comment

Filed under Uncategorized

Opportunity

Due to an unusual amount of movement in trial dates and settlements, I have an opportunity to offer some last minute help at a discounted hourly rate. If you have anything you would like worked on in the next couple of months, please contact me ASAP as I will offer up these openings on a first-come-first-serve basis. I can help with:

  • Case analysis (spotting and resolving issues in the case)
  • Editing opening statement
  • Jury selection
  • Crafting voir dire questions
  • Voir dire practice
  • Focus Groups/Mock Trials
  • Witness prep
  • Juror interviews

Contact me for more details or with questions at:

TrialStrategist@gmail.com

Phone (303) 653-2233

 

 

Leave a comment

Filed under Uncategorized

How Well Do You Know Your Case?

How well do you think you know your cases? I don’t mean the deadlines for discovery or the legal rulings by the judge. I mean, how well do you know the value of your case to a jury? You spend day in, day out with the case so you would think you have a pretty good handle on it. But sometimes that makes it harder. It’s hard to see the forest through the trees. Sometimes, just sometimes, you may be wrong – even really wrong – about your case.

Let me give you a couple of examples. I will have to be vague to protect confidential information. I had an attorney come to me with a case regarding injury to a renter on another’s homeowner’s property. The attorney wanted to run a focus group. Great. He sent me documents to review. The rental property had a hot tub for use by renters. There were clips to secure the hot tub cover but the clips were broken. A “high wind strap cable” was provided to secure the cover. Also provided were instructions to lock the cover down to prevent trespass, although no explanation as to any danger of winds. The renters had previously used the property and used the cable. This time, however, the renters claim the cable was missing. A gust of wind hits, the cover snaps up and hits the renter in the head. As I reviewed the case, I could immediately see a very good likelihood that this would be a problematic case in ways that could not be fixed. I knew the homeowner had done enough to satisfy jurors. I spoke with the attorney. “Sir, to be clear, are you claiming that the negligence in this case is failure to fix the broken clips and failure to warn of the danger of the wind?” “Yes,” he replied. “Are you saying this isn’t a good case?!” He couldn’t believe it. I decided to let the jurors tell him as jurors are known to shock even me at times (see the next example). But lo and behold, I was right. There was nothing I could say to win the jurors over. Nothing. The attorney was shocked. Now maybe you’re not shocked. Maybe it seems obvious to you too. So is this attorney new? Uninsightful? Not good at trying cases and seeing the holes? No. In fact, he’s a seasoned, exceptional attorney. And his greatest power is also his greatest weakness. It may be your greatest weakness too.  I’ll explain more in a moment. Now for another example:

I was working on a medical malpractice case. A woman came into a hospital for a heart surgery. The surgery went fine except there is a 2 hour window without hospital notes for what exactly happened. The woman had a lot of blood loss and died a week later in the hospital. She had some bad pre-existing conditions such as obesity and high blood pressure. We tried the case to a mock jury. The jurors focused on her pre-existing conditions, obviously, but what surprised everyone was the fact that one juror in each focus group panel (we ran two separate panels) decided that the woman had a death wish and was ready to die because she brought her living will into the hospital. “She wouldn’t have brought that if she hadn’t already given up on life,” they said. And even more shocking was that the argument gained traction with other jurors. They decided that she was in such bad health to begin with that she had already given up so it was her fault she didn’t make it because she didn’t have enough will to live. Would you have known that was an issue in this case? Thankfully the attorneys were able to provide an easy remedy at trial by explaining that the hospital asks patients to bring in copies of living wills whenever they undergo surgery and showing the plaintiff’s zest for life. Problem solved. But these attorneys who knew the ins and outs of this complicated medical case really DIDN’T know their case – not the way jurors saw it.

I can almost guarantee that you don’t know your case either. And that doesn’t make you a bad attorney, it simply makes you human. One of the hallmarks of a great attorney is the ability to see the good in even troublesome clients and to be so optimistic and passionate about the case and the client that jurors believe your sincerity. But along with that ability to become so deeply devoted to your cases comes, by definition, an inability to see the forest through the trees. What may have seemed obvious to you in the first example may not be so obvious if it’s your case. How do you know what “obvious” things you’re missing in your current cases? You don’t know what you don’t know. What differentiates a great attorney from a stellar one is the ability to become encompassed in the case and get lost in it, along with the ability to ask for outside help to find and fix the holes. There’s simply no way for you to play both roles. That’s why consultants and mock juries exist. Because you can’t be both the advocate and see clearly.

Leave a comment

Filed under Focus Groups, Jury Research, Misc, Trial preparation, Uncategorized